Self-isolation (ERH & Handel)

By Adrian 28 Jul 2020

You can find all our COVID-19 content at campuslife.london.ac.uk/tags/COVID-19.

There is a quick summary at campuslife.london.ac.uk/covid19-guidance-start-here_122007.

We also recommend that you stay up to date with guidance from the UK government and the NHS.

You must self-isolate for at least 10 days from when your symptoms first started (or until you no longer have a fever, if this takes longer than 10 days) – or until you receive a negative test result to show that you do not have coronavirus.

We will bring deliveries to your room, if you do not have a bug buddy to help with this.

Below are the key instructions that you must follow when self-isolating. You will also find our self-isolation and quarantine FAQs helpful.

First steps

  1. Visit 111.nhs.uk/covid-19 and follow the advice given, or call 999 if you are very unwell.
  2. Notify us that you are self-isolating at bit.ly/uolselfisolation.
  3. See the government guidance for self-isolation at bit.ly/covid19selfisol.
  4. Arrange a coronavirus test as soon as possible via nhs.uk/ask-for-a-coronavirus-test.

When you receive your coronavirus test result

  • Tell us the result at bit.ly/covidtestresult.
  • AND, between the hours of 8am and 11pm, please also tell a member of our team by phoning reception.
It is important to tell us your test result immediately, because this will guide our decisions about whether other residents in your hall "household" need to quarantine (or continue doing so).


You may leave your room only for the following reasons, as infrequently as possible and returning to your room without delay:

  1. If applicable, to use the shared kitchen to prepare food – do not use at the same time as anyone else, and do not eat your food in the kitchen (take it to your room).
  2. To evacuate the building if the fire alarm sounds, or other emergency.
  3. To obtain medical care or essential medicines.

Do not allow anyone into your room

No one else should enter your room unless it is to help in an emergency.

Use delivery services instead of going out

Please order food and other essentials online, for delivery to your hall, instead of going out shopping. You might find THIS LIST of delivery companies useful. Ask a friend or your "bug buddy" to bring any deliveries to your room. If you do not have anyone who can help, let the Hall Manager and Warden for your hall know this, so we can arrange for our staff and RAs to help you.

Wear a face covering and keep a safe distance

You must wear a face covering over your mouth and nose at all times when outside your room.

The UK government guidance about face coverings is HERE. The Mayor of London's face covering guidance is also very helpful.

Keep a safe distance of at least 2 metres from other people at all times.

Wipe shared surfaces and equipment

Take care to wipe down all surfaces and other items in the shared kitchen before and after you use them.

Waste management

Double-bag your rubbish/trash (and tie both bags) and keep it in your room until 72 hrs after your self-isolation; contact your Hall Manager if you need a collection sooner than this.

Take care of your mental health and wellbeing

The Warden's team in your hall will arrange a daily check-in with you during the time when you are self-isolating, to see how you are getting on and check in you need any additional healp or support.

Living through a pandemic is stressful. At different times, you might feel anxious, worried, overwhelmed, sad, guilty, or depressed: all these feelings are understandable and it's ok to have them (it's also ok not to feel any of those things - we all react differently).

Talk with a member of our team if you are struggling with difficult feelings and emotions, and see our resources at campuslife.london.ac.uk/tag/Mental+Health.

Our Wardens and Resident Advisors are all trained in having safe and supportive conversations about mental health and wellbeing.

If you become more unwell

If your symptoms get worse, you should seek medical advice by calling NHS 111. If it's an emergency and you need help immediately, then call 999 for an ambulance. Any emergency care, including an ambulance, is always free of charge on the NHS.

After making the call for medical advice or help, please phone the reception desk in your hall and ask them to inform the duty Manager or duty RA that you are more unwell.

Intercollegiate Halls Safe to Stay logo

Self-isolation is mandatory

The police and Public Health England have powers to detain individuals who do not comply with this guidance.

In the Intercollegiate Halls, failure to self-isolate when this is indicated will trigger paragraph 17.1 of the Licence Agreement:

17 In any of the following instances the University is entitled to end this agreement and recover possession of the Accommodation. Any other rights or remedies the University may have will remain in force:
17.1 on 24 hours’ notice if Your behaviour constitutes a serious risk to the health, safety or welfare of Yourself or others, or serious risk to the University’s or others’ property.

Adrian profile picture

Adrian is a medical doctor, the University of London Student Health & Wellbeing Manager, and the Warden of Connaught Hall. He is passionate about advancing equality, diversity, and inclusion. Adrian's interests include fitness, nutrition, mindfulness and insight meditation, medical education, social psychology, and human factors / crisis resource management.
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