Accommodation
Self-isolation (ERH & Handel)
You can find all our COVID-19 content at campuslife.london.ac.uk/tags/COVID-19.
There is a quick summary at campuslife.london.ac.uk/covid19-guidance-start-here_122007.
We also recommend that you stay up to date with guidance from the UK government and the NHS.
You will also find our self-isolation and quarantine FAQs helpful.
When you need to self-isolate
- If you have symptoms of coronavirus (any one or more of: a new persistent cough, high temperature, or loss/change in your sense of taste/smell). You must self-isolate for at least 10 days from when your symptoms began, or until you receive a negative COVID-19 test result. If you still have a high temperature on day 10, continue to self-isolate until you have been fever-free for 48 hours.
- If you have a positive test for COVID-19. You must self-isolate for at least 10 days from when your symptoms began, or 10 days from the date your test was done if you do not have symptoms. If you still have a high temperature on day 10, continue to self-isolate until you have been fever-free for 48 hours.
Your flatmates must contact quarantine
If you self-isolate with symptoms of coronavirus or a positive test result, your flatmates must contact quarantine for 10 days from when your symptoms began. Please call, message, or email your flatmates to tell them this and refer them to our contact quarantine instructions at bit.ly/contactquarantineERHHM.
STAY IN YOUR ROOM
You may leave your room only for the following reasons, as infrequently as possible and returning to your room without delay:
- To evacuate the building if the fire alarm sounds, or other emergency.
- To obtain medical care or essential medicines.
- Other limited reasons, outlined at gov.uk/government/publications/covid-19-stay-at-home-guidance.
Seek and follow medical advice.
- Enter your symptoms in the NHS COVID-19 app; or
- visit https://111.nhs.uk/covid-19; or
- call 119 from your phone; or
- call 999 for an emergency ambulance if you are very unwell.
Tell us that you are self-isolating at bit.ly/uolselfisolation.
See the government guidance for self-isolation at bit.ly/covid19selfisol.
Tell your flatmates to contact quarantine.
Do not allow anyone into your room
No one else should enter your room unless it is to help in an emergency.
When you receive your coronavirus test result
- Tell us the result at bit.ly/covidtestresult.
- AND, between the hours of 8am and 11pm, please also tell a member of our team by phoning reception.
It is important to tell us your test result immediately, because this will guide our decisions about contact tracing and quarantine.
Use delivery services instead of going out
Please order food and other essentials online, for delivery to your hall, instead of going out shopping. You might find THIS LIST of delivery companies useful. Find out how to receive deliveries whilst in quarantine HERE.
Wear a face covering and keep a safe distance
You must wear a face covering over your mouth and nose at all times when outside your room.
The UK government guidance about face coverings is HERE. The Mayor of London's face covering guidance is also very helpful.
Keep a safe distance of at least 2 metres from other people at all times.
Wipe shared surfaces and equipment
Take care to wipe down all surfaces and other items in the shared bathroom before and after you use them, using the disinfectant wipes provided.
Waste management
We will collect waste from your room every Tuesday and Friday morning, as well as leaving you with a new supply of bin bags. The housekeeping staff will knock on your door and stand back, leaving a trolley or bin outside the door. Please put your waste into the bin or trolley. If the staff knock and there is no answer, the collection will be attempted on the next collection day.
Take care of your mental health and wellbeing
Read more about this HERE.
If you become more unwell
If your symptoms get worse, you should seek medical advice by calling NHS 111. If it's an emergency and you need help immediately, then call 999 for an ambulance. Any emergency care, including an ambulance, is always free of charge on the NHS.
After making the call for medical advice or help, please phone the reception desk in your hall and ask them to inform the duty Manager or duty RA that you are more unwell.

Self-isolation is mandatory
The police and public health authorities have powers to detain and/or fine individuals who do not comply with this guidance.
In the Intercollegiate Halls, failure to quarantine/self-isolate when this is indicated will trigger paragraph 24.1 of the Licence Agreement:
24 In any of the following instances the University is entitled to end this agreement and recover possession of the Accommodation. Any other rights or remedies the University may have will remain in force:
24.1 on 24 hours’ notice if Your behaviour constitutes a serious risk to the health, safety or welfare of Yourself or others, or serious risk to the University’s or others’ property.
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