So fresh, so clean

Doing that weekly wash is simple once you know the basics. Here’s a quick guide to using the laundry facilities in your hall.

Using the laundry in your hall

• In all residences (except Garden Halls), laundry facilities are run by Forbes.
• You can pay for both washing machines and dryers with a contactless card or mobile banking – no coins or tokens required.
• Each laundrette also has an iron and an ironing board you can use.

Garden Halls Residents

• At Garden Halls, your laundry service is provided by Washstation.
• To use the machines please download the Washstation App on your smartphone to create an account and add credit to your account.
• Further advice and tip are available in the app or you can call the customer helpline on: 0800 141 2331.
• If you have any issues with the washing machines/dryers, please get in touch with Washstation (tel: 0800 141 2331 or www.washstation.co.uk).

If something goes wrong

If a machine isn’t working or your payment fails, just head to your hall reception desk for assistance.

Tips for a smooth wash

• Bring your own detergent – liquid or powder is fine.
• Don’t overload the machine – it won’t wash properly.
• Stay with your washing if you can, or at least set a timer on your phone so you can collect it when the cycle ends. Leaving laundry too long can cause problems for other residents.
• Most machines have clear options for colours, whites, and quick washes.

Costs and cycle times

• Washes and dries are charged separately. The exact cost is shown in the app before you start a cycle.
• A wash usually takes around 30–40 minutes, while drying can take up to an hour depending on the load.

Easy right? If you have any other questions, please contact your reception directly. Happy washing!