Updates from your hall feedback

At Garden Halls, residents shared feedback on social spaces, catering, laundry, WiFi and privacy in shared facilities. These are all things that can have a real impact on day-to-day life, and your feedback has helped us identify where improvements are needed most.

Here’s a summary of what you told us and what action is now being taken.

You said: More privacy in the music practice rooms

Our action: Privacy film is being added

Privacy film is being added to the glass door so residents can use the music practice rooms more comfortably.

You said: Laundry machines were sometimes out of use

Our action: Working with the laundry company to improve reliability

We are working with the laundry company to understand the pattern of faults and improve machine reliability.

You said: WiFi was inconsistent in shared areas

Our action: Raising the issue with the network provider and improving reporting

The issue has been raised with the network provider, and we have shared information about how to report any ongoing challenges so they can be addressed quickly.

Thank you to everyone at Garden Halls who shared feedback with us. Your comments are helping to shape both immediate improvements and longer-term plans for the hall.

Some actions will take a little more time, but your feedback remains central to the decisions being made.