Don’t withdraw cash for someone you don’t know

We want to make students aware of a scam that has recently been targeting students and young people in busy public places, including shopping centres, train stations and areas around cash points.

The scam usually involves someone approaching you and claiming they have lost their bank card and urgently need cash. They may ask if they can transfer money to your bank account, then show you what looks like proof of payment on a banking app.

However, the banking app or payment screen may be fake. No money is actually transferred, and victims have handed over cash believing they have been paid back. In some cases, people have lost up to £1,000.

What to do if someone approaches you

If someone you do not know asks you to withdraw cash, make a transfer or accept a bank transfer on their behalf, please stop and walk away.

Do not:

• Withdraw cash on behalf of someone else
• Hand over money because someone shows you “proof” of a bank transfer
• Share your bank details or personal information
• Let anyone pressure you into making a quick decision
• Even if someone seems distressed or says it is an emergency, it is always safer to decline.

Where this may happen

These scams are often reported in busy public places, particularly around:

• Cash points
• Shopping centres
• Train stations
• Areas popular with students and young people

Please stay alert when using cash machines and be cautious if anyone approaches you while you are withdrawing money.

What to do if you have been targeted

If you think you have been the victim of fraud, you can make a report to Report Fraud online or by calling 0300 123 2040.

If you have lost money, or you think someone may have access to your bank account, contact your bank or payment provider as soon as possible. Always use a trusted phone number, such as the one on the back of your card or on your bank’s official website.

You can also call 159 to be connected safely to your bank.

Need support?

If you are worried about something that has happened, or you are unsure whether you have been targeted by a scam, please contact the University’s student support team. We can help you find the right advice and support.

Remember, you are never being rude by saying no. If someone asks you to withdraw cash or move money for them, decline, walk away and report anything suspicious.